![]() ![]() This could cause the nozzles to dry out and clog. CAUTION:ĭo not use a hair dryer to dry off the printhead. Remove the printhead, and then gently wipe the excess water with a dry lint free cloth. Place the printhead into the disposable container so that the bottom rests on the paper towels, and then let it soak for 10 minutes. CAUTION:ĭo not force water into the printhead, this can cause printhead delamination. Do not press into the nozzle area as this can cause damage. Repeatedly wipe the nozzle area gently until excess black or color ink does not transfer to the cloth. Moisten one of the clean, lint-free cloths with some of the warm water and use it to clean the underside of the printhead. Lift the latch handle on the carriage until it stops, and then carefully lift up on the printhead to remove it from the printer. Set the ink cartridges upside down on a paper towel. The printhead and ink cartridges can be damaged by being exposed to air outside of the printer. NOTE:ĭo not leave the ink cartridge outside the printer for longer than 30 minutes. Press the tab on the front of the ink cartridges to release them, and then lift the ink cartridges out of the printhead. Put on disposable gloves to prevent ink from transferring to your skin or clothes. Pour the warm water from the pan into the disposable container so that it is 5 cm (2 inches) deep and covering the paper towels. Stack the paper towels at the bottom of the disposable container until the stack is about 6.5 mm (1/4 inch) deep. Heat the water until the water is very warm to the touch, but do not boil the water. This might damage the printhead, causing the printhead layers to separate, requiring replacement of the printhead. CAUTION:ĭo not use alcohol or other solvents. Set the pan on the stove, and then fill the pan with filtered or distilled water. Manually cleaning the printhead should only be performed if the printhead is no longer under warranty. Use these steps only as a last resort and if the printhead would be disposed of otherwise. When manually cleaning the printhead, the printhead nozzles are soaked in very warm water for no longer than ten minutes. ![]() Wait until the warm-up period finishes and your printer is idle and silent before you proceed. The printer lights might flash, and the carriage might move. The printer might go through a warm-up period. (8) Turn on the printer, if it does not automatically turn on. (7) Reconnect the power cord to the rear of the printer. NOTE: HP recommends connecting the printer power cord directly to the wall outlet. (6) Plug the power cord back into the wall outlet. (4) Unplug the power cord from the wall outlet. (3) With the printer turned on, disconnect the power cord from the rear of the printer. (2) Wait until the printer is idle and silent before you continue. (1) Turn the printer on, if it is not already on. To provide you with an accurate solution, I'll need a few more details:Īny hardware changes made in the printer? This is a great place to get support, find answers and tips to your technical queries. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.Your web services information sheet will print out with your claim code. Click on the "Print Info Page" button.Choose "Print Info Page" on the left hand side menu.Open the embedded web server for the printer by typing the printer's ip address into a supported web browser on your computer.Please skip the remaining steps.Īlternate Solution if Web Services Already Enabled Your claim code will be on the web services information sheet. You should see a message saying "Connecting" and then a web services information sheet will print out. If prompted, please say "Yes" to automatic updates.If your web services are already enabled, please touch the home icon and go to "Alternate Solution" below. ![]() If you are not prompted to accept the terms of use and a summary screen displays then your web services are already enabled. If prompted, please choose "Accept" to the terms of use.On the front panel of your printer touch the ePrint icon in the upper left hand corner.To enable web services please follow the steps below: I'm sorry to hear that you are having problems getting the claim code for your Photosmart 7520.Īfter you assigned the IP address, network address, DNS servers, did you enabled web services? Once web services is enabled an instruction sheet for ePrint will print out with your claim code.
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